Terms of Service

1. Introduction

Welcome to Gourmet Express. These Terms of Service ("Terms") govern your use of the Gourmet Express online ordering system (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.

Gourmet Express is a restaurant offering an online ordering system for pickup and delivery. These Terms outline your responsibilities and our policies for using the Service.

2. Eligibility

You must be at least 18 years old to use the Service. By using it, you represent and warrant that you are of legal age and have the authority to enter into this agreement.

3. User Accounts

You may need an account to place orders. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

Provide accurate and complete information, and keep it updated. We reserve the right to suspend or terminate accounts with false or outdated information.

4. Ordering and Payment

When you place an order, you agree to pay the listed price, taxes, and delivery charges. You authorize us to process payment through the selected method.

Prices may vary between online listings and in-person menus. We reserve the right to update pricing at any time.

5. Delivery Services

We offer delivery within certain zones. Times are estimates and may vary. Age-restricted items require ID verification at delivery.

6. Pickup Orders

For pickup, collect your order at the stated time. Age-restricted items require ID verification at pickup.

7. Cancellations and Refunds

Orders can only be cancelled before preparation begins. For refund inquiries, please contact us directly.

8. Prohibited Conduct

You agree not to:

• Use the Service for unlawful purposes
• Harass or impersonate others
• Disrupt or tamper with the Service or its infrastructure
• Use automated tools to access or extract data
• Attempt unauthorized access to our systems

9. Intellectual Property

All content and functionality of the Service belong to Gourmet Express or its licensors. Trademarks, logos, and design elements may not be reused without consent.

10. Limitation of Liability

To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages resulting from your use or inability to use the Service.

11. Indemnification

You agree to indemnify and hold harmless Gourmet Express from any claims, damages, or liabilities arising from your violation of these Terms.

12. Modifications

We may update these Terms and modify or discontinue parts of the Service at any time. Continued use of the Service signifies acceptance of any changes.

13. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict of law rules.

14. Dispute Resolution

Disputes will be resolved through binding arbitration in Toronto, Ontario under applicable Canadian arbitration rules, conducted in English.

15. Contact

If you have questions, contact us at:

Gourmet Express
1735 Kipling Ave
Etobicoke, ON M9R 2Y8
Phone: (416) 240-9933